Good Customer Service is Rewarded!
For a limited time
We’ll give you €50*
It doesn’t matter which package you choose.
Price Overview
* applies to the basic charge for the first month
Get the Right Package in just 4 Clicks
Use the rate finder to find out which package is right for you.
Customer Service Trustmark
Show your customers Germany’s first and
only customer service trustmark!
Professionalise Your Business Model
Are you looking for a simple and cost-effective solution to be available 24 hours a day for your customers? Let our trained e-commerce staff take care of customer service including support by phone, e-mail and messenger services. With telbes you have an experienced partner at your side! Friendliness, comprehensive know-how in the field of e-commerce and an excellent command of English. No matter if accepting orders, complaint processing or general customer questions – you can rest easy, because telbes takes over customer services for you from now on!
- 24/7 Customer Service: achieve higher revenues through constant availability.
- B2C & B2B: telbes is suitable for every industry – whether B2B or B2C.
- Satisfied Customers: good customer service creates satisfied customers and repeat customers.
24/7 TELEPHONE SERVICE
ORDERING SERVICE
E-MAIL MANAGEMENT
LIVE CHAT SERVICE
OUTBOUND CAMPAIGNS
CLICK-TO-MESSAGE
DETAILED REPORTING
CUSTOMER SERVICE TRUSTMARK
More time for your main business
Let telbes take over your customer service and concentrate fully on your core business! Qualified, round-the-clock customer support ensures more satisfied and repeat customers, creates room for development and innovation and creates ideal conditions for increasing your sales.
Services & Prices in Detail
24/7 Availability
There for you around the clock!
24 hours a day, 365 days a year.
Increased Sales
Satisfied customers become repeat customers
Versatility
Time for business appointments, events or leisure activities.
Cost Airbag
You decide how much you want to invest in your customer service.
A Unique Selling Point
Score points against competitors through qualified sales talent.
International Business
We make internationalisation easier for you through multilingual telephone service.
Germany's first & only customer service seal
- Show your customers that you care about good service.
- Return customers increase your shop turnover.
- Integrate the customer service seal into your shop and get ahead of your competitors.
- No long contract period – the trustmark can be cancelled monthly.
- And best of all: telbes customers receive it FREE OF CHARGE if the requirements are met.
Customer Opinions
„Outbound sales is a new business area in our company, so we were looking for a professional and cost-effective partner to support us. Due to the excellent advice on customer acquisition and the competent and communicative agents in the contact centre, we chose telbes. After a training on our products and the industry, the employees went to work. The results were excellent scheduling and very good feedback from our customers – exactly what we were looking for. We are more than enthusiastic to be working with you, thank you very much!“
Patrick Rechlin, Site Manager IMS Kommunikationstechnik GmbH
