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(Mon.-Fri. 8.30 - 19.00) +49 341 926590

Fax: 0341 / 926 59 100 E-Mail: info@haendlerbund.de

Phone:+49 341 926590

Mon.-Fri. 8.30 - 19.00

Phone:+49 341 926590

Mon.-Fri. 8.30 - 19.00

The largest e-commerce association in Europe
with more than 80,000 secured online presences

Cross-Border Trade

We can support you with your expansion into Germany!

The term Cross-Border Trade (CBT) comes from e-commerce, and is one of the most popular topics in the branch. We’re talking about international trade, which has great potential, but also a few challenges as well.

Many retailers are not yet ready to trade internationally because there are too many uncertainties about the target market. The Händlerbund can ease your fears and help you through this important step in business. Beforehand, you should inform yourself on the conditions of the German market – challenges like consumer behaviour, logistics, language barriers, payment methods and legal conditions to learn how your business fits.

The language barriers and laws often lead to online retailers abandoning their expansion to Germany. That can now be a thing of the past since the Händlerbund can take care of the general conditions. We offer competent support throughout the entire process to ease your entry into the market.

  • Legal Protection
  • Mult-lingual Customer Service
  • Search Engine Marketing

Cross-Border-Trade – Sales in Germany made easy!

Legal Protection

  • Legally secure terms & conditions, rights of withdrawal, etc. in German language
  • Automatic legal security through the free update service
  • Comprehensive shop inspection
  • Trustmark (Käufersiegel) Certification
  • Customer Review System
  • Unlimited help with legal written warnings and legal representation
  • Unlimited legal consultation
  • Assumption of liability guarantee
Our Services:
  • Monthly rate: €39.90*
  • Duration: 12 months
  • Get 2 months free
Get a Quote
Yes, I need legal protection.

Customer Service
telbes AllIn-Time

  • Specialised customer service in 13 languages
  • Quick reaction and answers to customer enquiries & orders
  • Real-time Reporting with itemised billing
Optional Services*:
  • E-mail Service
  • Live Chat Service
  • 24/7 Service
  • Live Reporting Access
  • Click-to-Message Service
Our Services:
  • Payable monthly and monthly terminable
  • Monthly Basic Fee: €59.90*
  • €0.89 per minute
Get a Quote
Yes, I need multi-lingual customer service.

Search Engine Marketing
for shops & marketplaces

SEM for shops & websites:
  • Optimise your online shop/website with experienced SEO experts
  • SEA for Google Adwords and BingAds
  • Channel Management
SEM for Marketplaces
  • SEO and SEA for your products and for Amazon and eBay
  • Channel Management
Our Services:
  • Duration: 3 months, then monthly terminable
Get a Quote
Yes, I am interested in Search Engine Marketing.
* All prices are net plus mandatory sales tax payable as an annual fee.

Make a non-binding request now

For which of the following services would you like to make a non - binding request:
  • Legal Protection with the Unlimited Package
  • Telbes AllIn Time Customer Services
  • Search Engine Marketing for shops and marketplaces

Every website is different. We make every effort to give you an individual and fair quote. Please fill in the following fields. (*) Mandatory Fields. All other information is voluntary. Your data will be securely transferred and confidentially handled.

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