Have you received a warning on eBay?
Business on eBay is booming! Competition on the popular auction platform has risen sharply in recent years—unfortunately, this has also led to a steady increase in the number of warnings for online retailers. There are many reasons why warnings are issued to sellers. Usually a cease-and-desist declaration is sent directly, which is punishable by fine. If you have also been warned, we will be happy to help you within the scope of an Business or Enterprise membership.
- We help immediately—even retroactively
- You're at fault? We're here for you
- Experienced, specialized lawyers take care of your warning
Cease-and-desist letter in your inbox?
We’ll take it from here.
- We review the cease-and-desist letter and tell you what to do and what not to do
- Legal representation, even retroactively, if the letter has already arrived**
- Even if you’re at fault, and with no waiting period
- Out of court and in court, at no cost to you
- With Enterprise: costs covered up to €5,000 for the opposing party and the court
General Terms and Conditions
The use of inadequate terms and conditions are very frequent reasons for a warning on eBay. Similarly, inadmissible agreements on jurisdiction vis-à-vis consumers are often given. This is often the case with private sales.
Shipping Terms
The missing or insufficient identification of the forwarding expenses is also a frequent reason for possible warnings.
Cancellation Policy
Online merchants are often warned about the use of outdated cancellation instructions. A non-existent sample form for cancellation is also often the subject of a warning.
Basic Price Quotation
Those who issue warnings are increasingly taking a look at basic price information. If these are forgotten or not displayed in the immediate vicinity of the final prices, a warning can be issued.
Item Description on eBay
A warning can be issued on eBay because online merchants advertise as a matter of course or restrict the right of withdrawal in an inadmissible manner. The statement "return only in original packaging", for example, could earn a warning. In this context, inadequate implementation of the statutory duty to provide information is often criticized.