Legally secure trading in Germany
If your business wants to enter the German market, then there’s no getting around Germany’s consumer protection laws. Breaching these laws can result in legal action and possible temporary injunctions. We will advise and represent you in all areas of online trade and you will be able to trade successfully and safely.
The largest e-commerce association in Europe
Legal texts such as terms & conditions, right of withdrawal and website legal notices form the basis of a secure online presence. To avoid any legal mistakes in your documents, we can provide you with all the legal texts you need for legally secure selling within Germany.
Assistance with legal warnings
We help with legal warnings and will also represent you retroactively in the event of a warning letter – and at no additional cost. In accordance with our legal protection regulations, we represent you through all courts without any additional costs – we guarantee this and are also liable in an emergency.
As an Unlimited or Professional member we guarantee you unlimited access to professional legal advice – whether via telephone or e-mail – at no extra cost. Specialised lawyers are available to answer your legal questions regarding the Internet. As a Premium member we offer legal advice per e-mail allotment.
Individual Shop Inspection
The Comprehensive Shop Inspection is conducted by a team of experts consisting of our lawyers specializing in IT law. Defined review criteria cover all the legal requirements that are important for online trading. Of course, we consider the latest changes to legislation when reviewing your shop.
The Käufersiegel is awarded after a successful inspection of your online shop, in which we check it using a set of quality criteria. A personal legal expert accompanies you throughout the entire certification process. All relevant legal texts are provided to no extra cost.
Our network for your success in e-commerce
Your marketplace for everything you need related to your e-commerce business. With our HB Marketplace we are bringing our entire retailer network together, laying another foundation stone for a large community.
We have set ourselves the goal of supporting and actively shaping the e-commerce industry in the long term. Check out our dates and events (for our German speaking community).
Become part of our community
We have given ourselves the task of ensuring more security and trust in online business. In addition Händlerbund, as an association of interests, represents its members with regard to politics and industry. In this way, online retailers obtain the best possible framework conditions for successful trading on the Internet.
Andreas Arlt, Federal Chairman of the Board Händlerbund