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(Mon.-Fri. 8.30 - 19.00) +49 341 926590

Fax: 0341 / 926 59 100 E-Mail: info@haendlerbund.de

Phone:+49 341 926 59 560

Mon.-Fri. 8.30 - 19.00

Phone:+49 341 926 59 560

Mon.-Fri. 8.30 - 19.00

The largest e-commerce association in Europe
with more than 80,000 secured online presences

Interested?

Use our fast and free callback service!

+49 341 926 59 560

info@haendlerbund.de

+49 341 926 59 100

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Almost every online retailer has at some point received post from a warning letter lawyer. If a competitor or the consumer protection authority notices an infringement of competition law on your website, a warning letter may be issued and an injunction may be requested. The warning costs usually go into the 3 to 4-digit range.

Stay calm!

Do not throw the warning into the bin and
observe the deadlines set!

  • Do NOT sign the cease-and-desist declaration immediately!
  • Do NOT pay the claimed amount immediately!

Have a warning checked

Have the warning checked by a specialist lawyer. They can help you:

  • Check the warning for merits
  • If necessary, apply for an extension of the deadline
  • Negotiate with the other side

Immediate help from Händlerbund!

Please use the warning uploader or send us the warning by fax or e-mail as soon as possible. Please inform us of the date you received the warning, as the deadlines stated in the warning must be strictly observed. In order to be able to represent you retroactively, it is necessary to book the Unlimited Membership Package for €39.90 per month.

Fax: 0341-92 65 9100

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Finally legally
secured in the event of a warning.

For further questions you can call us from Monday to Friday from
8:30 am to 7:00 pm under the
phone no. 0341-926 59 0
to reach us.

As part of the Unlimited Membership Package, you will also receive direct help with future warnings! You also benefit from many other services: e.g. shop inspection, legal text services, Käufersiegel Trustmark, customer rating and much more.




The complete solution for online traders aiming for success

Unlimited Membership €49.90*p. mth.
  • fast & unlimited assistance from experienced lawyers in the event of a written warning
  • unlimited legal advice
  • preparation of secure legal texts
  • including assumption of liability guarantee & update service
  • in-depth legal shop survey
get membership
* All prices are net plus mandatory sales tax payable as an annual fee.


Things to know about

LEGAL WARNINGS

What is the next step once I have sent the warning to Händlerbund?

We will confirm receipt of the documents by e-mail and send you the confirmation of assumption of costs for processing by our team of lawyers. You will also receive a prepared power of attorney, which you will immediately sign and return to us by fax or e-mail.

The warning is presented to a lawyer for examination, who will contact you by telephone as soon as possible and discuss the state of affairs and further procedures. If the warning is fully or partially justified, we will prepare and send you a modified cease-and-desist declaration. Sign the declaration and return it to us immediately by fax or e-mail. Please do not send the original. We will only forward the cease-and-desist declaration to the other party after express agreement with you.

The lawyer in charge will discuss with you all further details, in particular the question of reimbursement of costs to the other party and further procedures.

What happens if you reject the warning (e.g. the abuse of rights)?

On the one hand, it is possible for the person issuing the warning to file an injunction suit. However, this rarely happens.

Rather, an application for a preliminary injunction is obtained from the court by the person issuing the warning letter. The application will then be examined by a court. The court decides whether the injunction will be granted. If this is the case, it will be served on the defendant (online merchant). Should the online merchant file an appeal, a judgement will be made in the preliminary injunction procedure. Further legal remedies are then available. For example, the filing of a lawsuit, which can lead to principal proceedings.




The complete solution for online traders aiming for success

Unlimited Membership €49.90*p. mth.
  • fast & unlimited assistance from experienced lawyers in the event of a written warning
  • unlimited legal advice
  • preparation of secure legal texts
  • including assumption of liability guarantee & update service
  • in-depth legal shop survey
get membership
* All prices are net plus mandatory sales tax payable as an annual fee.
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