The perfect membership package
for your online business
Not sure if your website is legally secure? Do you urgently need legal texts? Is your Amazon or eBay account blocked and nobody is helping? Do you need help with your legal warning? Look no further - we are here to help.
Discount
Legal Texts for Your Online Presence(s)
Individual Consultation by Lawyers
Legal Texts in 8 Languages
Shop Inspections for 1 Online/Platform Shop
Assistance with Legal Warnings for Best Results
Assistance with Amazon & eBay Blocking
Secure Cookie Banner Solution
professional
unlimited
(e-mail and telephone)
(e-mail and telephone)
55.000 page impressions
unlimited
(e-mail and telephone)
(e-mail and telephone)
-
35.000 page impressions
premium
10 E-Mails
-
-
-
25.000 page impressions
Do you have questions or do you need an individual offer?
Not sure if your website is legally secure? Do you urgently need legal texts? We are happy to help out.
Together we will find the perfect solution for your business. Use our Callback Service to help you find the most suitable membership package.
Our Services in Detail
Legal Texts for your Online Presence(s)
Number of Legally Secure Internet Presences
i
We provide legal texts for the B2B & B2C sectors as well as for all platforms (including Amazon, eBay and around 50 other platforms) via which you as a retailer sell and, of course, for your own online shop. Basic members receive legal texts prepared by a lawyer for 3 online presences (legal texts for a freely selectable presence, 2 social media presences e.g. Facebook, Instagram or Pinterest). Premium members receive legal texts for 5 online presences (3 freely selectable presences and 2 social media presences). Unlimited and Professional members receive an unlimited number of legal texts.
Lawyers Create your Individual Legal Texts
Terms & Conditions, Data Protection Policy, Imprint (Legal Notice), Withdrawal
i
All our legal texts are prepared by experienced lawyers. This way you can be sure that your legal texts are completely safe from warnings. Of course, the texts take into account current jurisdiction and legislation including GDPR, ElektroG, etc.
Updates & Liability
i
100% protection! We assume full liability for all legal texts prepared by us. Of course, we will always keep you up to date, also via our free text message service. In the event of changes to the law, you will receive the current legal texts from us. In the case of warnings which have arisen as a result of our legal texts, we assume all costs incurred.
GTC Interface
i
Our experienced lawyers will be pleased to advise you on the integration of your legal texts. In addition, our general terms and conditions interface enables you to quickly integrate and update your legal texts. The GTC Interface currently supports over 30 shop systems & platforms. You can also have the installation carried out by us.
Europe-wide Use of Legal Texts
i
Our legal texts are in accordance with EU law and are applicable for business in all European countries.
Legal Texts in 8 Languages
i
With all Packages, legal texts are available in Dutch, English, Spanish, Italian, French, Arabic and Polish incl. an update service and assumption of liability. In the future, texts in Chinese and Russian will also be available.
Immediate Assistance with Legal Warnings
Immediate Assistance with Legal Warnings
i
We'll represent you in all cases of competition, copyright and trademark related legal warnings. You'll have experienced lawyers at your side who successfully deal with over 3,000 legal warnings per year. With the Unlimited and Professional Packages, you'll receive legal consultation and representation in cases of legal warnings. Basic and Premium members receive instructions on how to proceed in cases of a legal warning.
Representation in the Event of a Warning Already Received
i
If you still aren't a Händlerbund member, and have received a justified or unjustified warning, we'll represent you right away if you become an Unlimited or Professional member.
Representation Even if the Warning is Legitimate
i
We work on your competition, trademark or copyright warning free of charge, regardless of whether it is a legitimate or unauthorized warning. Our warning representation is independent of whether you have used the legal texts provided in an Unlimited or Professional membership package or have already made use of a shop inspection.
Assumption of Liability
i
We naturally assume liability for the legal advice we provide to you in connection with your warning.
Extrajudicial & Judicial Representation
i
Warning disputes can often be settled within the framework of a settlement. Our lawyers review and modify the cease-and-desist declaration, if necessary, and negotiate with the other party. After personal consultation and agreement with you, our competent specialist lawyers will initiate all necessary steps for the defense. In the event of a legal dispute, we will provide you with a lawyer free of charge who will professionally represent you in all court proceedings.
Lawyer Cost Coverage
i
We provide you with one of our lawyers free of charge in order to achieve the best possible result for your warning case. Our attorneys are mainly active in the fields of IT law, intellectual property law as well as copyright and media law. A special focus of our daily consulting practice lies in the support of legal matters on the Internet. In order to make optimal use of the high degree of specialization, we maintain a close exchange between the individual departments and form the appropriate team of experts for each member.
Complete Cost Coverage
i
We regularly give your online or platform shop a software-based inspection to ensure that the legal texts are up-to-date and correct. If you receive a warning under competition law despite the inspection, we will assume the necessary costs of necessary extrajudicial and judicial representation in all instances within the framework of the extended guarantee *** and provide you with a lawyer. In addition, we assume the opposing extrajudicial and judicial lawyer's costs, any court costs incurred and any claims for damages by the other party up to an amount of €5,000.00. The extended guarantee is valid from the booking of, and payment of, the Professional Package using the legal texts provided by us in the shop specified for the extended guarantee. The guarantee conditions can be found under part 3 of the General Terms and Conditions of Händlerbund Management AG. We reserve the right to check the shop for further errors. The warranty does not apply to reported, unresolved errors.
Individual Legal Consultation
Advice on Shop Requirements & Laws
i
Every Internet presence is individual, as are the legal requirements resulting from the particularities of your industry. We will advise you on all legal questions relating to your presence and provide you with sufficient information and implementation advice on changes to the law. In the Premium membership package you will receive a monthly allotment of 10 e-mails (unlimited number of characters). Unlimited and Professional members can use the legal advice via e-mail is unlimited.
Permanent Personal Contact
i
For individual legal advice, one of our experienced attorneys is permanently available to you as your personal contact partner.
Assumption of Liability
i
It goes without saying that we assume full liability for all legal recommendations - whether by telephone or e-mail. Should unexpected warnings arise due to incorrect legal advice, we will assume all costs incurred.
E-mail Consultation by Lawyers
i
In the Premium membership package you will receive a monthly quota of 10 e-mails (unlimited number of characters). Unlimited and Professional members can use the legal consultation via e-mail is unlimited.
Telephone Consultation by Lawyers
i
In the Unlimited and Professional membership packages, you receive unlimited telephone legal advice from an experienced specialist lawyer (excluding B2B inquiries). Telephone times for legal advice: Mon-Fri from 9am-4pm | Telephone number: + 49 341 926 590
Shop Inspections: The Details
Shop Inspections for 1 Online/Platform Shop
i
In order to make your shop legally secure, your online or platform shop is inspected by lawyers on the basis of test criteria - which of course take into account the current legal situation in online trade. The examination of further shops is optional for €19.90 per month plus VAT, and can be booked in the member area, payable as an annual amount.
Permanent Personal Contact
i
For individual legal advice, one of our experienced attorneys is permanently available to you as your personal contact partner.
Assumption of Liability
i
Of course, we assume full liability for the shop inspection.
Minimize Your Legal Warning Risk
i
After successful verification - which requires the complete elimination of all errors and the implementation of all legal notices - your warning risk is minimized and you can relax and concentrate on your core business.
Detailed Error Log
i
The test criteria cover all legal bases that are important for online retail. After the inspection, you will receive a detailed error log with detailed explanations on how to correct the errors reported by the lawyer.
Consumer Trust Solutions
Review Portal: Shopauskunft
i
The Shopauskunft review tool is available to you free of charge, independent of your turnover and the number of your shops as well as reviews. Through the legally secure review request, you collect GDPR-compliant customer reviews. In addition, the rating stars can be displayed in Google Shopping, Google Ads and in the organic search.
Händlerbund Member Logo
i
Show those visiting your website that you are a Händlerbund member and build trust with your customers.
The Käufersiegel Online Seal of Approval
i
The Käufersiegel Online Seal of Approval is awarded to an online shop as soon as all certification criteria have been met, and the further conditions for use have been met. Prerequisite for the use of the Käufersiegel is also the guarantee of buyer protection via selected payment methods such as PayPal or purchase on account. After successful testing, you will receive an online test certificate to build trust with your customers. The use of the Käufersiegel for further shops can be optionally booked at any time for €19.90 per month plus VAT, payable as an annual amount.
Marketing Solutions
News & Blog on Current Topics
i
Use expert knowledge for more success in e-commerce. The information services OnlinehaendlerNews Daily and OnlinehaendlerNews Weekly, as well as our English news service, digital-business-news, will keep you up to date and inform you about online retail. Our blog covers various legal topics.
Over 300 Partner Discounts & Offers in the HB Marketplace
i
Enjoy numerous discounts from well-known e-commerce partners (including payment providers, agencies, shop system providers) and from other areas (including Sixt, Telekom, Europcar). In the HB Marketplace, members receive special discounts, e.g. for further training opportunities in the form of workshops and webinars in the area of e-commerce.
Rewards Programme Participation
i
With our free rewards programme, we offer you the chance to receive attractive cash bonuses through the latest tracking technology and advertising media, if you recommend us to friends, acquaintances, family, colleagues or customers.
Social Media Marketing on Facebook & Twitter
i
If you wish, we can spread your membership with Händlerbund on our Facebook page with its large reach and via our Twitter account.
Further Services for Successful Business
FairCommerce Initiative Participation
i
As a participant in the FairCommerce Initiative, you stand for fair trade and are protected from paying warnings to the participants. So far, 60,000 online shops have joined the FairCommerce Initiative.
Debt Collection Service (Receivables Management)
i
As a Händlerbund member, you can forward an unlimited number of dunning procedures to us. Within the framework of the extrajudicial dunning procedure, there are no costs for you as a creditor. These are borne by the debtor. Up to 2 reminders will be sent per case. The statutory fees for the court and the lawyer's work are incurred within the scope of the statutory procedure. Further information is available on request.
Youth Protection Officer
i
We offer two youth protection packages, which can be booked in the member area. For online & platform shops for €8.90 per month, and the youth protection package Pro for blogs, forums, websites and platform operators for €29.90 per month.
Membership Duration
Duration
i
Membership can be terminated with 3 months notice, otherwise it is extended for a further 12 months.
Easy Payment Methods
professional
professional
Legal Texts for your Online Presence(s)
Legal Texts for your Online Presence(s)
unlimited
professional
Immediate Assistance with Legal Warnings
Immediate Assistance with Legal Warnings
unlimited
professional
Individual Legal Consultation
Individual Legal Consultation
unlimited
unlimited
professional
Shop Inspections: The Details
Shop Inspections: The Details
professional
Consumer Trust Solutions
Consumer Trust Solutions
professional
Marketing Solutions
Marketing Solutions
professional
Further Services for Successful Business
optional
professional
Membership Duration
12 months
Direct Debit, PayPal,
Credit Card and more
Credit Card and more
professional
Payment
yearly
monthly
Favorite
unlimited
Legal Texts for your Online Presence(s)
unlimited
unlimited
Immediate Assistance with Legal Warnings
unlimited
-
unlimited
Individual Legal Consultation
unlimited
unlimited
unlimited
Shop Inspections: The Details
unlimited
Consumer Trust Solutions
unlimited
Marketing Solutions
unlimited
Further Services for Successful Business
optional
unlimited
Membership duration
12 months
Direct Debit, PayPal,
Credit Card and more
Credit Card and more
premium
premium
Legal Texts for your Online Presence(s)
5
premium
Immediate Assistance with Legal Warnings
instructions for
the procedure
the procedure
-
-
-
-
-
-
premium
Individual Legal Consultation
E-mail Allotment
10 E-Mails
-
premium
Shop Inspections: The Details
-
-
-
-
-
premium
Consumer Trust Solutions
-
premium
Marketing Solutions
-
-
premium
Further Services for Successful Business
optional
premium
Membership duration
12 months
Direct Debit, PayPal,
Credit Card and more
Credit Card and more
basic
basic
Legal Texts for your Online Presence(s)
1
basic
Immediate Assistance with Legal Warnings
instructions for
the procedure
the procedure
-
-
-
-
-
-
basic
Individual Legal Consultation
-
-
-
-
-
basic
Shop Inspections: The Details
-
-
-
-
-
basic
Consumer Trust Solutions
-
basic
Marketing Solutions
-
-
basic
Further Services for Successful Business
optional
basic
Membership duration
12 months
Direct Debit, PayPal,
Credit Card and more
Credit Card and more
Frequently Asked Questions
Is there a minimum membership duration?
Membership duration is 12 months. If you are satisfied, nothing further needs to be done. The membership renews itself automatically.
What is a membership?
You are joining our Händlerbund community as a member once you purchased a Basic, Premium, Unlimited or Professional package.
How can I get a Shop Inspection?
As an Unlimited or Professional member our legal experts will inspect one shop of your choice once every 12 months. In our Login-Area you can also purchase additional Shop Inspections. As a Basic member you can purchase an inspection in our Händlerbund Marketplace.
What is a Legally Secure Internet Presence?
We provide legal texts for the B2B & B2C sectors as well as for all platforms (including Amazon, eBay and around 50 other platforms) via which you as a retailer sell and, of course, for your own online shop. Basic members receive legal texts prepared by a lawyer for 3 online presences (legal texts for a freely selectable presence, 2 social media presences e.g. Facebook, Instagram or Pinterest). Premium members receive legal texts for 5 online presences (3 freely selectable presences and 2 social media presences). Unlimited and Professional members receive an unlimited number of legal texts.
My discount code does not work
You have problems with applying a discount code? Our Service-Team is glad to help.
How can I upgrade my membership?
You can upgrade your membership package anytime and profit from the services immediately.
Please note that when upgrading, a new contract year will begin. Any payments or discounts from the previous package will be taken into account.
More than 90.000 secured online presences
Test
* All prices are net plus mandatory sales tax payable as an annual fee.
** Help with warnings is a voluntary solidarity support service for members of the Händlerbund e.V. The conditions of the warning assistance result from the legal protection order of the Händlerbund e.V.
The general terms and conditions, the statutes and legal protection order apply.