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The largest e-commerce association in Europe
with more than 90,000 secured online presences

Warning GTCs

Many online retailers receive a general terms and conditions warning, because errors in the general terms and conditions that can be penalised are technically easy to find and most online retailers commit quite typical violations here – which, however, can be easily avoided with reliable legal advice. If the retailers offers his goods and/or services in his own shop or on one of the sales platforms such as eBay, Amazon, etc., they are therefore dependent on legally secure formulations in the GTCs. The terms and conditions form the basis of the contract between buyer and seller, therefore, ineffective or incorrect clauses should be expressly avoided.

Typical errors in the GTCs

  • Illegal limitation of liability clauses
  • Stipulating the written form for amendments to the GTCs „...All contract amendments must be in written form...“
  • Illegal restriction of the right of withdrawal
  • Stipulating non-binding delivery times „...Delivery on request..“

What to do if the general terms and conditions have received a warning?

A T&Cs warning warning is no longer a rarity. Through skillful negotiation techniques and years of experience with the dunning system, our attorneys regularly succeed in reducing the damage to your online business. Furthermore, our lawyers check your warning for illegality. You can send us your letter of warning and the cease-and-desist declaration directly via the following upload. We help you quickly and competently within the framework of our membership packages – also retroactively.

The complete solution for online traders aiming for success

Unlimited Membership €49.90*p. mth.
  • fast & unlimited assistance from experienced lawyers in the event of a written warning
  • unlimited legal advice
  • preparation of secure legal texts
  • including assumption of liability guarantee & update service
  • in-depth legal shop survey
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* All prices are net plus mandatory sales tax payable as an annual fee.
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